Where’s my email?!

Ever heard the phrase “please put me on your white-list” but don’t know what it means? It’s the opposite of a black-list! Here, I’ll explain:

Waiting on an email but can’t find it? Email is tricky nowadays because there’s just so much spam going around and as a result, a lot of email providers have put up spam blockers. This is great because it blocks out a ton of crap from going into your Inbox, BUT it’s also a bummer because lots of emails you do want to receive go lost in your Spam or Junk folder (this is kind of like a black-list).

So what you need to do is ‘white-list’ certain people – to make sure you receive their emails in your Inbox. Let’s see how:


Gmail has one of the strictest filters of all email providers. Most of the times emails are hidden in your Promotions Tab, so make sure to check there first.  If you find the missing email there, just Drag & Drop the email into the Primary Tab and click Yes to confirm for future emails!

But if you can’t find the email in your Primary Tab or Promotions Tab, you want to check your Spam Folder (scroll down in the Left Menu and you may have to clock on More) and if you see it there, just Right Click on the email and click on Not Spam:

Mac Mail

For all my Apple friends, while on your Mac & in your Mail, just go to your Junk folder, find the email & Click on Move to Inbox in your top bar. It’s super fast & simple:


Outlook has a lot of different versions, you can click here to go to Office Support link for to find out how to update your settings.

There are obviously more email providers, but these are the biggest ones. Also, if you host your own website and email address, you want to check with your host as well, because they may have an additional Spam filter set up.

With all things tech, change happens fast, so I’ll try to keep this Page updated as frequently as I can and add more as I go, but if you can’t find what you’re looking for here you can Google it. Just use words like “how to whitelist” and the name of your email provider.

I hope that helps & happy emailing ūü§ď

Your Business Success Path

Whether you're starting a new business or have been in business for years, it's always good to have a sense of where you're at in your business.  When starting out, you typically start at Stage 1 and then move along the stages. But even for the seasoned entrepreneur, it's always good to have a look into each of these stages in your business to see where you can use some improvement.      

Stage 1.  Design Your Vision.  

Your first step is to get really clear about the goals of your business.  What do you offer?  Who do you serve?  What does your day-to-day workday look like?  Do you have a team?  Those are just a few questions to ask yourself.  

Remember, without a clear vision, you really don't know where you're going, which leads to confusion and overwhelm and these usually lead into to that infamous "shiny object syndrome"!

Stage 2.  Plan Your Strategy

Once you know where you're going, your next step is to create a map to get you there.  This stage is broken down into 5 steps:

  1. Create a plan to accomplish your goals
  2. Schedule those actions into your calendar
  3. Take action daily to get you closer to your goals
  4. Review your plan consistently to make sure you're on track (life happens & plans change)
  5. Go back to Step #2

Yes, this is a constant cycle... you're always in plan, do, review mode!


Stage 3.  Implement Your Systems

This is where you look into each area of your business and implement the systems and tools needed to be run these areas more efficiently.  This is usually the most overwhelming stage so break it down into different projects and get really clear on your priorities.  

Tackle ONE project at the time!

Some questions to ask:  

  • Where can I automate my workflow?
  • What tools do I already have in place?  Do they need improvement?
  • Which systems or tools do I need to acquire?  Does it require training?
  • Where can I outsource? (Stage 4)

Stage 4.  Build Your Team

Each business is different.  For some it may just take a small team and for others it takes a big team.  This is one of the things you want to think about in Stage 1 when you're designing your vision.    

For those of you that are solopreneurs, look at the things you love doing and are good at - do those things.  For everything else, get help.  You don't need to hire someone full time.  Consider hiring a Virtual Assistant or Online Business Manager.  You can just hire them to complete a specific project or you can hire them for a couple of hours a week - that's entirely up to you.  Do your research, there are so many on the market these days and they each have their niche & specialty.  

Stage 5.  Scale Your Business

Now that you have your business running smoothly, it's time to step back and take a look at your business from the outside in to see where you can improve.  Can you be more efficient?  Can you spike up sales?  Can you add more products or services? ...


Where are you in Your Success Path in your business?  Maybe you're just starting out and haven't even started with Step #1 or you've been at it for a while and you're at Step #5 but you can use some improvement in some of the stages?  

This month I'm starting up my new membership where I help my community go through all these areas in their business.  It's a way to learn, improve, and sometimes just get the support you need to move ahead.  

Come check it out!  I have a sweet deal running and even a sweeter bonus that is running out FAST!  Doors to the membership close tonight so come take a look and send me an email if you have any questions!





The 5 Ws of Accountability

Once a¬†week¬†I¬†meet with Whitney Ryan¬†for our accountability session and I better have my sh*t together for that call or else! ¬†H√°, in all seriousness, we get together to discuss last week’s goals, if we reached them (if we didn’t – why)¬†and we¬†then go over next week’s goals. ¬†By having these calls, not only do you set serious goals, you also make sure you get them done. ¬†Sure, there are times when things fall through the crack, but by having someone¬†there, you make sure this does not become¬†a continuous habit. ¬†And it’s not just to have someone there to ‘reprimand‘ you when you screw up, but more so to have that support to figure out your challenges¬†and ways to overcome them. ¬†And when your strengths & weaknesses compliment each other you have a great fit!¬†¬†Whitney, thank you for kicking my butt every Friday!

Having goals, a plan, and setting up time to focus¬†on them is key. ¬†Having an accountability partner or group is really the icing on the cake! ¬†Some people hire a business or life coach, others find an accountability partner or group to hold each other accountable. ¬†It can be done to reach a personal goal, fitness goal,¬†business goal, a project, or just make sure you’re getting stuff done every day – the important stuff.

Over the years I’ve been in several of these¬†partnerships and I’ve hired coaches – some with amazing results, some were OK, and some just ended up being a fiasco. ¬†The key to having the right partnership is to think and plan ahead of time. ¬†To help you look into starting or joining one, I’ve broken it down into the 5 Ws:

  1. Why – Why do you want to start or join a partnership? ¬†First and foremost, be clear to yourself why you want/need to do this. ¬†Once you start looking for partner(s), have that discussion. ¬†You don’t all have the have the same goal, as long as it’s something you can support each other in. ¬†It’s also a good idea to discuss your strengths and weaknesses. ¬†Be open – be able to ask for help – and be willing to support and help others.
  2. WhatWhat are the goals of your sessions?¬† Be¬†clear on what your goals are for your sessions together. ¬†What are you going to cover during your sessions? ¬†Are you going to track these sessions with notes or recordings? ¬†Are you going to have accountability forms that you fill out and possibly track? ¬†Decide and set up a structure¬†for your sessions, because without one you can easily get sidetracked and you’ll leave the meeting feeling like you haven’t accomplished anything.
  3. WhoWho will be your partner in crime?¬† This is the most important ‘W’ of them all! ¬†Make sure you find the right fit for you and the specific goal(s) you’re trying to accomplish – they don’t have to be in the same industry as you or have the exact same goals, as long as they understand what you’re trying
    to accomplish.  Some things to look for:

    • Say ‘Yes’ to people who are typically:
      • Positive & motivated
      • Take responsibility seriouslyaccountability-right-fit
      • Challenge you to do better
      • Are consistent
    • Say ‘No’ to people who are typically:
      • Late or no shows
      • Always have an excuse
      • Complain or are typically negative
      • Just not motivated
      • Or just don’t ‘get’ what it is you do or want to accomplish.
  4. WhereWhere do you do these sessions?¬†¬†If you work in the same office or area you can meet for coffee of course, but in today’s digital world, you can practically meet anywhere. ¬†For example:
    • By phone, FaceTime, Skype, …
    • By screenshare or webinar if you need to share something (Zoom, GoToMeeting, …)
    • Via email
    • In an online forum (a private group in LinkedIn or Facebook)
  5. WhenWhen do you do all this accountability?¬† ¬† This depends on the type of goals you have and the availability of everyone. ¬†Sessions can be daily, weekly, monthly, or even quarterly. ¬†Whatever you decide do them consistently. ¬†And remember, you can mix it up – for example do weekly calls and quarterly in-person meetings or daily online check-ins and weekly calls. ¬†I personally like doing my sessions on Friday, it’s perfect timing to close my week and plan for the following¬†week.

All this prepping may seem like a lot, but it’s better to prepare and have the right set up, because if you don’t you may end up wasting everyone’s time and not accomplish what you started – which obviously is counterproductive.

What has your experience been in accountability partnerships? ¬†Did you like the set up? ¬†Were the sessions too¬†structured, too flexible, or kinda perfect? ¬†How did you meet? ¬†I’d love to hear from you.